Serve as an ambassador of QCT by checking and scanning tickets before patrons enter the auditorium.
Pre-Show Responsibilities:
- arrive 45 minutes before curtain
- report to volunteer station in board room to check in at kiosk or on phone
- collect volunteer badge and check for assigned door
- proceed to auditorium
- attend pre-show informational meeting held by house Manager or Head Usher
- greet and welcome patrons
- check tickets for correct date
- scan bar code on each ticket making sure each register as a valid ticket on screen
- assist patrons with any ticketing issues
- direct patrons to head usher for assistance with seating
All patrons attending a show, regardless of age and including infants, must have a ticket. If a guest does not have a ticket, direct them to the box office.
All FOH volunteers receive one complimentary ticket to watch the show you volunteer for if seats are available.
During the Show:
- assist with seating of latecomers
- approach patrons taking photos or video as quietly as possible and ask them to stop or alert House Manager
- approach patrons being disruptive as quietly as possible and ask them to step into the lobby or alert House Manager
- serve as a point of contact during the show in the event of an emergency
During Intermission:
- assist with opening and closing doors
- remain outside each door to guide patrons to restrooms and concessions and make sure no food or drink is brought into the house
Post-Show Responsibilities:
- open doors
- walk aisles to pick up trash, personal items and discarded programs
- collect recycled programs from bins and process
- turn in volunteer badge at end of shift and check out at kiosk or on phone
Dress and Decorum:
Scanners should be 18+ years. Students 12+ may volunteer if accompanied by a parent or guardian.
Please wear a smile and clothes appropriate to the occasion.
Shoes should be safe and comfortable for standing.
If for some reason you are unable to attend your volunteer shift, please contact Burgundy Hill at: burgundy.hill@1qct.org
