Serve as an ambassador of QCT by assisting patrons with all box office needs relating to performance tickets.
Pre-Show Responsibilities:
- prior training in use of ticketing system is recommended*
- arrive 70 minutes before curtain
- report to volunteer station in board room to check in at kiosk or on phone and get volunteer badge
- proceed to box office
- sell tickets as requested
- reprint tickets as needed
- communicate with House Manager and Head Usher regarding any seating issues
- direct patrons to appropriate door for ticket scanning and seating
- make sure box office is locked if House Manager is not present when you exit
All FOH volunteers receive one complimentary ticket to watch the show you volunteer for if seats are available.
During the Show:
- assist with seating of latecomers
- approach patrons taking photos or video as quietly as possible and ask them to stop or alert House Manager
- approach patrons being disruptive as quietly as possible and ask them to step into the lobby or alert House Manager
- serve as a point of contact during the show in the event of an emergency
During Intermission:
- assist with opening and closing doors
- remain outside each door to guide patrons to restrooms and concessions and make sure no food or drink is brought into the house
Post-Show Responsibilities:
- open doors
- walk aisles to pick up trash, personal items and discarded programs
- collect recycled programs from bins and process
- turn in volunteer badge at end of shift and check out at kiosk or on phone
*Contact Alison Shafer to schedule a convenient time for training.
If for some reason you are unable to attend your volunteer shift, please contact Burgundy Hill at: burgundy.hill@1qct.org
